Cookie Policy
Last Updated: March 18, 2026
1. Introduction
Welcome to chickchurchs.digital (the "Website"), operated by Church's Chicken ("we," "us," or "our"). We are committed to being transparent about how we collect and use data related to you. This Cookie Policy provides detailed information about how and when we use cookies on our Website.
This policy should be read alongside our Privacy Policy, which provides broader information about how we collect, use, and protect your personal information. By using our Website, you acknowledge that you have read and understood this Cookie Policy.
This Cookie Policy applies to all users of our Website located in the United States and is governed by applicable U.S. federal and state laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, and the Federal Trade Commission (FTC) Act regarding consumer protection and fair business practices.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used by website operators to make websites work more efficiently, to improve user experience, and to provide reporting information.
Cookies are created by the web server and sent to your browser, where they are stored. Each time you return to the same website, the browser sends the cookie back to the server, allowing the website to recognize your device and remember your preferences or actions over time.
Cookies may be set by the website you are visiting (known as "first-party cookies") or by third-party organizations, such as advertising networks and analytics providers (known as "third-party cookies"). Both types of cookies may store information about your browsing behavior and preferences.
2.1 How Cookies Work
When you visit chickchurchs.digital, our server sends a cookie to your browser. Your browser stores this cookie locally on your device. The next time you visit our Website, your browser automatically sends the stored cookie back to our server. This allows us to recognize you as a returning visitor and personalize your experience accordingly.
Cookies can store a wide range of information, including but not limited to: your language preferences, login status, items in a shopping cart, pages you have visited, how long you spent on each page, and the links you clicked. This data helps us understand how visitors interact with our Website and enables us to improve our services.
2.2 Cookie Duration
Cookies can remain on your device for different lengths of time depending on their type:
- Session Cookies: These are temporary cookies that exist only during the time you are using a website. They are deleted automatically when you close your browser. Session cookies are essential for many website functions.
- Persistent Cookies: These cookies remain on your device for a set period of time or until you manually delete them. They are activated each time you visit the website that created them and serve purposes such as remembering your preferences across sessions.
3. Types of Cookies We Use
We use the following categories of cookies on our Website. Each category serves a distinct purpose and has a different level of impact on your privacy.
3.1 Strictly Necessary / Essential Cookies
These cookies are absolutely essential for the operation of our Website. Without these cookies, our Website cannot function properly, and certain services or features cannot be provided. Essential cookies do not require your consent because they are fundamental to the delivery of our online services.
Essential cookies may be used for purposes such as: enabling secure login, maintaining your session while you navigate across pages, remembering items you have added to an online order, and ensuring website security by preventing fraudulent activity.
3.2 Analytics and Performance Cookies
These cookies allow us to collect information about how visitors use our Website. This includes which pages are visited most frequently, how long visitors stay on each page, what links are clicked, and whether visitors encounter any errors. This information helps us understand and improve the performance of our Website.
Analytics cookies collect data in an aggregated, anonymized form and do not identify individual visitors. We use this information solely to improve the functionality and user experience of our Website. By understanding how our Website is used, we can make informed decisions about updates and improvements.
3.3 Functional Cookies
Functional cookies enable our Website to remember choices you make and provide enhanced, more personalized features. For example, these cookies can remember your language preferences, your location (to show relevant restaurant information), or your previous interactions with our Website.
The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. If you do not allow these cookies, some or all of these enhanced features may not function correctly.
3.4 Advertising and Targeting Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see the same advertisement and to help us measure the effectiveness of our advertising campaigns. These cookies are usually placed by advertising networks and third-party platforms with our permission.
Advertising cookies remember that you have visited our Website and may share this information with other organizations, such as advertisers. They track your visits to our Website and other websites so that advertising can be tailored specifically to you. If you do not allow advertising cookies, you will still see advertisements online, but they may not be tailored to your interests.
4. Specific Cookies We Use
The table below provides detailed information about the specific cookies used on chickchurchs.digital, including their names, purposes, types, and how long they remain on your device.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
_ga |
Google Analytics | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users and track sessions across pages. | Analytics | 2 years |
_gid |
Google Analytics | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Stores and updates a unique value for each page visited. | Analytics | 24 hours |
_gat |
Google Analytics | Used by Google Analytics to throttle the request rate — limiting the collection of data on high-traffic sites to avoid slowing down the website. | Analytics | 1 minute |
_gcl_au |
Google Ads | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Tracks conversions from Google Ads campaigns. | Advertising | 3 months |
_fbp |
Facebook / Meta | Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Tracks user behavior across the site for retargeting purposes. | Advertising | 3 months |
fr |
Facebook / Meta | Used by Facebook to provide a series of advertisement products, including real-time bidding, from third-party advertisers. | Advertising | 3 months |
CONSENT |
Stores the user's cookie consent state for the current domain and tracks whether the user has accepted or declined cookie usage. | Essential | 2 years | |
session_id |
chickchurchs.digital | Maintains the user's session while browsing the website. Essential for website navigation and functionality such as keeping items in your order cart. | Essential (Session) | Session |
csrf_token |
chickchurchs.digital | A security cookie that helps protect users against Cross-Site Request Forgery (CSRF) attacks by verifying that form submissions originate from the legitimate website. | Essential (Session) | Session |
user_prefs |
chickchurchs.digital | Stores user preferences such as language selection, location settings, and accessibility options to provide a personalized browsing experience. | Functional | 1 year |
recently_viewed |
chickchurchs.digital | Tracks menu items or pages recently viewed by the user, enabling personalized recommendations and enhancing the browsing experience. | Functional | 30 days |
_hjSessionUser |
Hotjar | Set when a user first lands on a page. Persists the Hotjar User ID, which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. | Analytics | 1 year |
_hjSession |
Hotjar | Holds current session data. Ensures that subsequent requests within the session window are attributed to the same session, used to analyze user behavior on site. | Analytics | 30 minutes |
5. Third-Party Cookies and Services
In addition to our own first-party cookies, we also use or permit certain third-party services to place cookies on your device when you visit our Website. These third parties include, but may not be limited to, analytics providers, advertising networks, and social media platforms. We do not have direct control over the cookies set by these third parties.
The following third-party services may place cookies on your device through our Website:
- Google Analytics: Used to analyze website traffic and user behavior. Google may use this data in accordance with its own privacy policy.
- Google Ads: Used for conversion tracking and remarketing campaigns to show relevant ads to users who have previously visited our Website.
- Facebook / Meta Pixel: Used to measure the effectiveness of our Facebook advertising campaigns and to deliver targeted advertisements on the Facebook platform.
- Hotjar: Used to understand user behavior on our Website through heatmaps, session recordings, and surveys.
We encourage you to review the privacy and cookie policies of these third-party services to understand how they collect and use your data.
6. How to Manage and Disable Cookies
You have the right to decide whether to accept or reject cookies (except for strictly necessary cookies, which are required for the Website to function). There are several ways you can manage and control cookie settings:
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, delete cookies when you close your browser, or alert you when cookies are being set. Please note that if you block all cookies, some features of our Website may not function correctly.
Below are links to cookie management instructions for the most commonly used browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
6.2 Opt-Out Tools for Specific Services
You can also opt out of specific third-party tracking and advertising cookies using the following tools:
- Google Analytics Opt-Out: Install the Google Analytics Opt-Out Browser Add-on available at https://tools.google.com/dlpage/gaoptout
- Google Ads Personalization: Manage your Google ad personalization settings at https://adssettings.google.com
- Facebook / Meta Ad Preferences: Manage your Facebook ad preferences at https://www.facebook.com/adpreferences
- Network Advertising Initiative (NAI): Opt out of interest-based advertising from NAI member companies at https://optout.networkadvertising.org
- Digital Advertising Alliance (DAA): Opt out of interest-based advertising at https://optout.aboutads.info
- Hotjar Opt-Out: Opt out of Hotjar tracking at https://www.hotjar.com/legal/compliance/opt-out
6.3 Mobile Device Settings
If you access our Website through a mobile device, you may be able to control cookies and tracking through your device's privacy settings. On iOS devices, you can limit ad tracking through the "Privacy" section of your device Settings. On Android devices, you can opt out of interest-based ads through the "Google Settings" application.
7. Impact of Disabling Cookies
While you have the right to manage and disable cookies, please be aware that doing so may affect your experience on our Website. Specifically:
- Essential Cookies: Disabling these cookies will significantly impair the functionality of our Website. You may not be able to log in, place orders, or use basic navigation features. We strongly advise against disabling essential cookies.
- Analytics Cookies: Disabling these cookies means we will not be able to gather data about how you use our Website. While this does not directly affect your user experience, it limits our ability to improve Website performance and identify issues.
- Functional Cookies: Disabling functional cookies means that features like saved preferences, language settings, and personalized recommendations will no longer work. You may need to re-enter your preferences each time you visit the Website.
- Advertising Cookies: Disabling advertising cookies means that advertisements you see online will be less relevant to your interests. You will still see advertisements, but they will be generic rather than personalized to you based on your browsing behavior.
We want to ensure that you can make an informed decision about cookie management. If you have questions about the impact of specific cookie settings, please contact us using the information provided below.
8. Your Rights Under U.S. Law
Depending on your state of residence, you may have specific rights regarding your personal information and cookie-related data.
8.1 California Residents (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with the following rights regarding your personal information collected through cookies:
- Right to Know: You have the right to know what personal information we collect, use, disclose, and sell.
- Right to Delete: You have the right to request the deletion of personal information we have collected from you.
- Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. Some of our advertising cookies may constitute the "sharing" of your data under CPRA.
- Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
- Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information.
- Right to Non-Discrimination: You have the right to not receive discriminatory treatment for exercising your CCPA/CPRA rights.
To exercise your rights under the CCPA/CPRA, please contact us at the information provided in Section 10 of this policy.
8.2 Federal Consumer Protection (FTC Act)
We are committed to complying with the Federal Trade Commission (FTC) Act and applicable FTC guidelines regarding online behavioral advertising and consumer privacy. We maintain transparent practices regarding our use of tracking technologies and do not engage in deceptive or unfair data collection practices.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable laws, or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. If we make material changes to this policy, we will provide a more prominent notice, such as a banner notification on our Website or a notification sent to your email address if you have provided one to us.
Your continued use of our Website after any changes to this Cookie Policy constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please do not hesitate to contact us using the details below. We are committed to addressing your inquiries in a timely and transparent manner.