Terms of Service

Effective Date: March 18, 2026  |  Last Updated: March 18, 2026

1. Acceptance of Terms

Welcome to chickchurchs.digital (the "Website"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and the operator of this Website ("Company," "we," "us," or "our"), governing your access to and use of the Website and all related services, features, content, and functionality offered through it.

By accessing this Website, creating an account, placing an order, browsing menu items, subscribing to promotional communications, or otherwise interacting with any feature of this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy, which is incorporated herein by reference.

If you are using this Website on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and in that case, "you" and "your" shall refer to that entity.

You must be at least 13 years of age to use this Website. Users under 18 years of age must have parental or guardian consent before using the services offered. We reserve the right to request proof of age at any time. If we learn that a person under 13 has provided us with personal information, we will take steps to remove such information in compliance with applicable law.

2. Contact Information

This Website is operated in connection with a food service business operating in the United States. For any inquiries, concerns, or communications regarding these Terms or our services, please contact us using the information below:

3. Description of Services

This Website is operated in connection with a food service business and provides users with the following services and functionalities (collectively, the "Services"):

• Online Menu Access: Viewing our current food and beverage menu offerings, including descriptions, pricing, nutritional information, and availability.
• Online Ordering: Placing orders for food and beverages for pickup, delivery, or dine-in, where applicable and available.
• Account Management: Creating and managing a personal user account to track orders, save preferences, and access loyalty rewards.
• Loyalty and Rewards Programs: Participation in any promotional, loyalty, or rewards programs offered by us from time to time.
• Promotional Communications: Receiving newsletters, promotional offers, discount codes, and special announcements via email or other communication channels, subject to your consent and preferences.
• Customer Support: Submitting inquiries, feedback, complaints, or requests for assistance through our online contact channels.
• Nutritional and Allergen Information: Accessing information about the nutritional content and common allergens associated with our menu items.
• Location and Store Finder: Locating nearby restaurant locations, hours of operation, and contact information for individual locations.

We reserve the right to modify, suspend, discontinue, or restrict access to any or all of these Services at any time, with or without prior notice, for any reason, including but not limited to maintenance, updates, legal compliance requirements, or business decisions. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Certain Services or features may be available only in specific geographic locations or may be subject to additional terms, conditions, or eligibility requirements, which will be disclosed at the relevant point of interaction on the Website.

4. User Accounts and Registration

Certain features of the Website may require you to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate, current, and complete.
• Maintain the security and confidentiality of your account credentials, including your username and password.
• Immediately notify us at [email protected] of any unauthorized use of your account or any other breach of security.
• Accept full responsibility for all activities that occur under your account, whether or not you authorized such activities.

We reserve the right to refuse registration, cancel accounts, or remove or edit content at our sole discretion. You may not create an account using false identities, impersonate another person or entity, or use another person's account without their permission.

5. User Obligations and Prohibited Activities

By using this Website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else's use and enjoyment of the Website. You agree to comply with all applicable federal, state, and local laws and regulations.

5.1 General Obligations

• You will use the Website solely for personal, non-commercial purposes unless otherwise expressly agreed in writing.
• You will not misrepresent your identity or affiliation with any person or organization.
• You will comply with all applicable local, state, federal, and international laws when using this Website.
• You will respect the intellectual property rights of the Company and third parties.

5.2 Prohibited Activities

You are expressly prohibited from engaging in any of the following activities:

• Using the Website for any unlawful purpose or in violation of any applicable law or regulation.
• Posting, transmitting, or distributing any content that is defamatory, obscene, offensive, hateful, threatening, harassing, or otherwise objectionable.
• Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website through hacking, password mining, or any other means.
• Engaging in any activity that interferes with or disrupts the operation of the Website or the servers and networks connected to it.
• Using automated tools such as bots, scrapers, crawlers, or data mining applications to access, collect, or extract data from the Website without our express written permission.
• Introducing viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material to the Website.
• Copying, reproducing, modifying, distributing, displaying, or transmitting any content from this Website without prior written authorization.
• Circumventing or attempting to circumvent any security or authentication measures on the Website.
• Using the Website to send unsolicited commercial communications (spam).
• Collecting or harvesting personal information of other users without their consent.
• Engaging in any fraudulent activity, including placing fraudulent orders, submitting false complaints, or manipulating loyalty points or promotional offers.
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
• Reverse engineering, decompiling, or disassembling any software or other technology associated with the Website.

Violation of any of the above prohibited activities may result in immediate termination of your access to the Website and may be reported to appropriate law enforcement authorities. We reserve all legal remedies available to us under applicable law.

6. Online Ordering and Payment Terms

6.1 Order Placement

When you place an order through our Website, you are making an offer to purchase food and beverage products subject to these Terms and any additional conditions presented at checkout. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or description, or suspected fraudulent activity.

Once an order is submitted, you will receive an order confirmation via email or on-screen notification. This confirmation does not constitute our acceptance of the order but is an acknowledgment that we have received your request. Our acceptance occurs when we begin preparing your order or dispatch it for delivery, as applicable.

6.2 Pricing and Availability

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without prior notice. We make reasonable efforts to ensure pricing accuracy; however, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly.

Menu items are subject to availability and may vary by location. Certain promotional prices, discounts, or offers may be subject to specific terms, limitations, and expiration dates, which will be disclosed at the time of the offer.

Applicable taxes (including state and local sales taxes) will be calculated and added to your order total at checkout in accordance with applicable tax laws.

6.3 Payment Methods

We accept payment through the methods listed at checkout, which may include major credit and debit cards (Visa, MasterCard, American Express, Discover), digital wallets, and other approved payment platforms. All payment transactions are processed through secure, third-party payment processors. We do not store complete credit card information on our servers.

By submitting payment information, you represent and warrant that you are authorized to use the payment method provided and that the information you supply is accurate and complete.

6.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you believe there is an error with your order, incorrect items, or a quality issue, please contact us immediately at [email protected]. We will review your concern and, at our sole discretion, offer a replacement, store credit, or refund as appropriate. Refund processing times may vary depending on your payment method and financial institution.

7. Intellectual Property Rights

All content available on or through this Website, including but not limited to text, graphics, logos, icons, images, photographs, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress, and the overall look and feel of the Website (collectively, "Content"), is the property of the Company or its content suppliers and is protected by applicable intellectual property laws, including the United States Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable federal and state intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with the Services provided. This license does not include:

• Any resale or commercial use of the Website or its Content.
• Any collection and use of product listings, descriptions, or prices.
• Any derivative use of the Website or its Content.
• Any downloading, copying, or use of account information for the benefit of another merchant.
• Any use of data mining, robots, or similar data gathering and extraction tools.

Any unauthorized use of the Content or Website terminates the limited license granted herein. All rights not expressly granted herein are reserved. The trademarks, service marks, and logos displayed on the Website are registered and unregistered marks of the Company and may not be used without our express prior written permission.

If you believe that any Content on the Website infringes upon your copyright, please notify us in writing at [email protected] with sufficient details to allow us to locate the allegedly infringing material and process your complaint in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

8. Third-Party Links and Services

This Website may contain links to third-party websites, applications, or services that are not owned or controlled by us. These links are provided for your convenience and informational purposes only. We have no control over and assume no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services.

We do not warrant or endorse any third-party sites or the information, products, or services available on or through them. We encourage you to review the terms of service and privacy policies of any third-party sites you visit. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

9. Disclaimers — Services Provided "As Is"

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THIS WEBSITE AND ALL SERVICES, CONTENT, INFORMATION, AND MATERIALS PROVIDED HEREIN ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY INFORMATION PROVIDED ON THE WEBSITE, INCLUDING MENU ITEMS, PRICES, NUTRITIONAL INFORMATION, AND LOCATION DATA.
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE OR ITS SERVERS ARE FREE FROM HARMFUL COMPONENTS.

NUTRITIONAL AND ALLERGEN INFORMATION PROVIDED ON THIS WEBSITE IS OFFERED FOR GENERAL INFORMATIONAL PURPOSES ONLY AND MAY NOT ACCOUNT FOR INDIVIDUAL PREPARATION VARIATIONS, REGIONAL DIFFERENCES, OR MENU UPDATES. CUSTOMERS WITH FOOD ALLERGIES OR SPECIFIC DIETARY REQUIREMENTS ARE ADVISED TO CONSULT DIRECTLY WITH OUR STAFF BEFORE ORDERING.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR THE SERVICES;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE;
• BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR HARMFUL ELEMENTS TRANSMITTED THROUGH THE WEBSITE BY ANY THIRD PARTY;
• ERRORS OR OMISSIONS IN ANY CONTENT OR INFORMATION PROVIDED THROUGH THE WEBSITE;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use of the Website or Services in a manner inconsistent with these Terms.
• Your violation of any applicable law, regulation, or third-party right, including intellectual property rights, privacy rights, or consumer protection laws.
• Any content you submit, post, transmit, or otherwise make available through the Website.
• Your negligent or intentional misconduct.
• Any dispute between you and a third party arising from your use of the Website.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You agree not to settle any such matter without our prior written consent.

12. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to them or your use of the Website shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which our principal business operations are conducted, without regard to its conflict of law principles.

To the extent that any lawsuit or court proceeding is permitted under these Terms, you and the Company agree to submit to the personal and exclusive jurisdiction of the courts located within the United States. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

This Website is operated in the United States. We make no representation that the Services are appropriate or available for use in locations outside the United States. Users who access the Website from other countries do so at their own initiative and are responsible for compliance with local laws.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us at [email protected] and attempt to resolve the dispute informally. We will make good-faith efforts to resolve the matter within thirty (30) days of receiving your written notice describing the nature of the dispute and the relief sought.

13.2 Binding Arbitration

If informal resolution fails, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your use of the Website (excluding claims for injunctive or other equitable relief) shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, rather than in a court of law.

The arbitration shall be conducted in English. The arbitrator shall have the authority to award any remedy that would be available in court. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

You and the Company agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, representative, or multi-plaintiff action or proceeding. The arbitrator may not consolidate more than one person's claims.

13.3 Exceptions to Arbitration

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations. Small claims court actions may also be brought without arbitration where eligible.

13.4 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), the California Business and Professions Code, and other applicable California statutes. Nothing in these Terms is intended to limit those rights. Notwithstanding the arbitration clause, California residents retain the right to seek relief in a California small claims court for disputes within the court's jurisdictional limits.

14. Term and Termination

These Terms of Service remain in full force and effect while you use the Website or maintain an account with us.

We reserve the right, in our sole discretion, to:

• Suspend or terminate your account and access to the Website at any time, with or without cause, and with or without prior notice.
• Restrict your access to certain features or services.
• Take any other action we deem appropriate in response to conduct that violates these Terms or applicable law.

You may terminate your account at any time by contacting us at [email protected] with a request to delete your account. Upon termination, your right to use the Website and Services will immediately cease.

Termination of these Terms shall not affect any rights or obligations of either party that accrued prior to termination. The following sections shall survive termination of these Terms: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and any other provisions that by their nature should survive termination.

15. Changes to These Terms

We reserve the right to modify, update, or revise these Terms of Service at any time and for any reason, at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In the case of material changes, we may also provide additional notice, such as a prominent notice on the Website or notification to the email address associated with your account.

Your continued use of the Website following the posting of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must immediately stop using the Website and, if applicable, close your account.

We encourage you to review these Terms periodically to stay informed about your rights and obligations. It is your responsibility to check for updates each time you access the Website.

16. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, unenforceable, or contrary to applicable law, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

The parties acknowledge that they would have agreed to the remaining provisions of these Terms even if they had known at the time of contracting that one or more provisions would be deemed invalid or unenforceable.

17. Waiver

No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No waiver of any provision of these Terms shall be effective unless it is expressly stated in writing and signed by an authorized representative of the Company. A waiver by us of any breach or default shall not constitute a waiver of any subsequent breach or default.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published on the Website, constitute the entire agreement between you and the Company with respect to your use of the Website and the Services, and supersede all prior and contemporaneous agreements, understandings, negotiations, representations, and communications, whether oral or written, between you and the Company relating to the subject matter herein.

19. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, civil unrest, war, terrorism, labor strikes, power failures, internet service disruptions, or other circumstances constituting force majeure. In such events, our obligations shall be suspended for the duration of the force majeure event.

20. Electronic Communications

By using this Website or communicating with us electronically, you consent to receive electronic communications from us, including emails, notices, disclosures, and other information. You agree that all such electronic communications satisfy any legal requirement that communications be in writing. You further acknowledge that electronic records of these communications may be used as evidence in any legal proceeding.

To stop receiving promotional or marketing communications from us, you may opt out by following the unsubscribe instructions included in our emails or by contacting us at [email protected]. Please note that even after opting out of promotional communications, you may continue to receive transactional or administrative messages related to your account or orders.

21. Accessibility

We are committed to making our Website accessible to individuals with disabilities, in compliance with applicable accessibility standards and laws, including the Americans with Disabilities Act (ADA). If you encounter any accessibility barriers on our Website or need assistance accessing any content or functionality, please contact us at [email protected] so that we may provide you with the assistance you need and work to improve our Website's accessibility.

22. Consumer Protection Rights

Nothing in these Terms is intended to limit or exclude any rights that consumers may have under applicable consumer protection laws, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in commerce. If you are a California resident, you may also have rights under the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) and the California Consumer Protection Laws (Cal. Bus. & Prof. Code § 17200 et seq.).

For residents of other states, additional consumer protection rights may apply under the laws of your respective state. We encourage you to familiarize yourself with the consumer protection laws applicable in your jurisdiction.

23. Contact Us

If you have any questions, concerns, complaints, or feedback regarding these Terms of Service, the Website, or our Services, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and professionally.